Sales Policy – FBML

Effective Date: March 2, 2025

At FBML, we are committed to providing a smooth and secure shopping experience. Our Sales Policy outlines the terms and conditions for purchases made through our website, https://fbml.xyz/, and covers aspects such as pricing, payment methods, order processing, and delivery.

1. Pricing

  • Prices: All product prices on our website are listed in USD (United States Dollars). Prices are subject to change without notice and may vary based on promotions, discounts, or market conditions.
  • Taxes: Sales tax is applied to orders in certain locations, in compliance with local tax laws. The applicable sales tax rate will be calculated and displayed during checkout.
  • Currency: All transactions on the website are processed in USD.

2. Payment Methods

We accept a variety of payment methods to ensure a convenient and secure transaction for our customers:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: PayPal payments are also accepted for convenience and security.
  • Other Payment Options: We may add additional payment methods in the future. All transactions are secure and processed through encrypted payment gateways.

3. Order Processing

  • Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase.
  • Processing Time: Orders are typically processed within 1-2 business days. However, processing times may vary based on product availability and order volume.
  • Order Cancellations: If you wish to cancel or modify an order, please contact us as soon as possible. We cannot guarantee that changes can be made once the order has been processed or shipped.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods for both domestic and international orders. Shipping costs are calculated during checkout based on your location and the weight of your order.
  • Shipping Times: Delivery times vary depending on your location and the shipping method chosen. Domestic orders typically arrive within 5-7 business days, while international orders may take longer.
  • Order Tracking: Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.
  • Shipping Restrictions: We currently ship to most locations worldwide. However, certain products may have shipping restrictions based on local regulations. Please review the shipping options during checkout.

5. Returns and Exchanges

  • Returns: If you are not satisfied with your purchase, we offer a 30-day return policy, subject to the conditions outlined in our Refund and Return Policy.
  • Exchanges: If you wish to exchange an item, please follow the return procedure and place a new order for the replacement product.
  • Refunds: Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

6. Promotions and Discounts

  • Promotional Offers: We may offer promotions and discounts from time to time. These offers will be clearly communicated on our website or via email.
  • Coupon Codes: If you have a valid coupon code, you can apply it during checkout to receive a discount on eligible products.
  • Limitations: Promotions and discounts are subject to availability and may have specific terms and conditions. These offers may not be combined with other discounts or applied to past purchases.

7. Customer Support

  • Contacting Us: If you have any questions or issues regarding your purchase, our customer support team is available to assist you. You can contact us at:

  • Response Time: Our customer service team typically responds to inquiries within 24-48 hours on business days.

8. Limitation of Liability

  • Damaged or Lost Items: FBML is not liable for any damage, loss, or theft of items during shipping. We encourage you to inspect your order upon delivery and report any issues to our customer service team.
  • Force Majeure: FBML shall not be held liable for any delays or failure to perform its obligations due to circumstances beyond our control, such as natural disasters, strikes, or technical issues.

9. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed of any updates.